It can take up to 30 days for an item to reach us once you return it.
Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
Your return label will require you to return the item at your own expense. Flick Animation will automatically refund up to $10 for return postage costs on receipt of the item. If your return postage costs exceed $10, you may contact our Customer Service at firstname.lastname@example.org to request a refund of the remaining postage cost.
Keep in mind that the condition of the item you send back is important, so repack it carefully. If you return the item used, damaged, missing parts, or damaged during return shipping because it wasn’t packaged correctly, we are may deduct from your refund to cover the loss in the item’s value. For more information, send an email to email@example.com